Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth K Gonzalez

Bakersfield,CA

Summary

Detail-oriented and methodical patient account biller offering over 9 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Overview

16
16
years of professional experience

Work History

Patient Account Rep- Biller

Bakersfield Memorial Hospital
10.2016 - Current
  • Ensure claims are sent to payers clean, verify if charges are needed and CPT/ICD-10 codes are on claim as needed
  • Send tasks to other departments requesting missing information in order to get a claim out
  • Enhanced team productivity by providing training on new billing software and processes. Also, trained new hires for Medicare.
  • Audit accounts and ensure compliance due to Medicare 24/72 hour guidelines.

Medical Biller

Dignity Health Managed Care
08.2014 - 10.2016
  • Responsible for doing inbound and outbound calls regarding billing charges for multiple specialties and verifying insurance
  • Work on accounts receivable for HMO, PPO, EPO, Medicare and MediCal by checking claim status and billing authorized claims and code diagnosis for data entry.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.

Customer Service Supervisor

Foods Co
02.2011 - 08.2014
    • Responsible for managing 6 employees
    • Providing them with guidance in customer service, cash handling and answering phones
    • Assisted customers in item location and general questions
    • Strived for customers to leave with a great shopping experience.

Footwear Associate

Sears
06.2008 - 02.2011
  • Assisted customers in ordering and purchasing shoes
  • Responsible for maintaining clean department, organizing, and restocking
  • Assisted with item location and exceptional customer service.

Education

Associates of Science in Health Insurance -

San Joaquin Valley College
Bakersfield
11.2014

Skills

    • Computer Literate
    • Medical Terminology
    • 59 Typing WPM
    • Master skills quickly
    • Microsoft Excel
    • Check Eligibility
      • Customer Service
      • Thorough understanding UB04 and CMS-1500
      • Patient Communication
      • Data Entry
      • Auditing proficiency
      • HIPAA Compliance

Timeline

Patient Account Rep- Biller

Bakersfield Memorial Hospital
10.2016 - Current

Medical Biller

Dignity Health Managed Care
08.2014 - 10.2016

Customer Service Supervisor

Foods Co
02.2011 - 08.2014

Footwear Associate

Sears
06.2008 - 02.2011

Associates of Science in Health Insurance -

San Joaquin Valley College
Elizabeth K Gonzalez