Elizabeth (Liz) Carranza
Summary
Dedicated Research professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager of Clinical Operations
Leavitt Clinical Research
05.2022 - Current
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every patient.
- Developed systems and procedures to improve operational quality and team efficiency.
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Communicated with patients to assess satisfaction with products and services received.
- Developed and maintain operational guidelines for staff.
- Recruits and provides information to potential study participants, Key Skills interviewing and pre-screening efficiently while prioritizing participant Fast-learner safety
- Maintains working knowledge of and compliance with ICH-GCP Guidelines, SOPS, and study specific procedures
Physician Services Nurse/Medical Assistant
Bingham Memorial Hospital
11.2021 - 05.2022
- Departments worked in: Gastroenterology, Cardiology, Neurology, Primary Care Provider/Pediatrics, Orthopedics, Same Day Surgery
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Lead Clinical Research Coordinator/Regulatory Specialist
Elite Clinical Trials
10.2014 - 11.2021
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
- Gathered, processed, and shipped lab specimens.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Collected, evaluated, and modeled collected data.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Monitored unit budget to meet financial objectives for spend rate and funding.
Education
Certified Nursing Assistant -
Snake River High School
Blackfoot, IDHigh School Diploma -
Snake River High School
Blackfoot, ID05.2002
Skills
- Operational Excellence
- Records Organization and Management
- Policy Development and Enforcement
- Process Development and Streamlining
- Mentoring
- Organizational Structuring
- Compliance Monitoring
Certification
- Good Clinical Practice Training - May 2025
- IATA Training - May 2024
- C-SSRS - May 2024
Timeline
Assistant Manager of Clinical Operations
Leavitt Clinical Research
05.2022 - Current
Physician Services Nurse/Medical Assistant
Bingham Memorial Hospital
11.2021 - 05.2022
Lead Clinical Research Coordinator/Regulatory Specialist
Elite Clinical Trials
10.2014 - 11.2021
Certified Nursing Assistant -
Snake River High School
High School Diploma -
Snake River High School
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