Elizabeth "Rachael" Guidice
Mesa,AZ
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients and owner of current company. Skilled Operations multitasker proficient in SalesForce with knowledge in annuities and life insurance as well as job-seeking industry standards.
Overview
2
2
years of professional experience
Work History
Personal Assistant
URI Construction
02.2023 - Current
- Provide personal and professional support including scheduling meetings, making travel arrangements and managing documentation.
- Triage and respond to emails and other correspondence to facilitate communication and enhance business processes.
Operations Consultant
Nationwide
12.2021 - 02.2023
- Collaborated with sales team to target issues and uncover methods that would increase operational efficiency within SalesForce.
- Used administrator capabilities to monitor employees in various departments, ensuring compliance with corporate policies and procedures.
- Identified and analyzed project risks, and developed mitigation strategies, topics including client engagement and company team awareness.
Operations Specialist
ZipRecruiter
05.2021 - 11.2021
- Consistently audited 100+ randomized SalesForce sales and case discrepancies through OMNI-channel.
- Utilized SQL to determine month-to-month employee earnings and calculate proper commissions.
- Updated tracking spreadsheets using G sheets for identifying phone call errors within Gong.
- Assisted various departments with change by helping create new improvement plans and expectations via Rules of Engagement documents.
- Started first in the Business Development department June 2019.
Education
Bachelor of Science - Communicaton
Arizona State University
Tempe, AZBachelor of Science - Psychology
Arizona State University
Tempe, AZSkills
- Problem Anticipation and Resolution
- Labor Relations
- Compliance Management
- Performance Monitoring
- Microsoft Office
- Customer Relationship Development
- Revenue Protection
- Salesforce
Timeline
Personal Assistant
URI Construction
02.2023 - Current
Operations Consultant
Nationwide
12.2021 - 02.2023
Operations Specialist
ZipRecruiter
05.2021 - 11.2021
Bachelor of Science - Communicaton
Arizona State University
Bachelor of Science - Psychology
Arizona State University
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