Elizabeth Shannon Whittle
Wichita,KS
Summary
Dynamic Customer Service Representative with a proven track record at Compass Construction, excelling in conflict resolution and team development. Demonstrated expertise in logistics and quality assurance, leading successful construction clean-up efforts. Committed to enhancing client relations and ensuring satisfaction through effective communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Compass Construction
08.2022 - 11.2024
Worked in the office for 4 hours a day it was a very small company I delivered the material to the job sites I also did the construction clean up I led the team doing the construction clean up
Education
Associates - Business Management
Maricopa Community Colleges, Rio Salado Community
Tempe, AZ04.2018
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Warehousing functions
- Shipping and logistics
- Quality assurance controls
- Product promotion
- Order fulfillment
- Dispute resolution
- Filing
- Quality control
- Team development
- Order processing
- Call management
- Follow-up skills
- Client relations
- Complaint resolution
- Complaint handling
- Conflict resolution
- Computer proficiency
- Call center experience
- Relationship building
- Problem resolution
Timeline
Customer Service Representative
Compass Construction
08.2022 - 11.2024
Associates - Business Management
Maricopa Community Colleges, Rio Salado Community
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