Elizabeth Thao
Mochi LLC
Madison,WI
7
years of professional experience
Professional and dynamic individual who strives for communication and teamwork. Highly experienced in delegating tasks, creating program activities, and management. Prepared to demonstrate team leadership and boost morale. Adaptable and eager to learn.
Work History
Retail Manager
3 Years 11 Months- Oversaw daily store operations, ensuring optimal staffing and inventory management.
- Developed and implemented training programs for new employees, enhancing service quality.
- Coordinated visual merchandising efforts, improving customer engagement and product presentation.
- Analyzed sales data to identify trends, driving targeted marketing initiatives.
- Trained and developed new employees for ease of transition into the team.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Summer Program Leader
2 Months- Collaborated with staff to ensure smooth daily operations and participant safety.
- Developed and implemented engaging program activities for K-12 students
- Assessed participant needs to tailor activities for maximum engagement and learning.
- Fostered a positive environment that encouraged teamwork, creativity, and personal development among participants.
- Implemented creative strategies for behavior management, maintaining a respectful learning environment while minimizing disruptions.
- Enhanced student engagement by incorporating interactive activities and group projects in the summer program curriculum.
Student Intern
2 Months- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Took and followed detailed directions from others.
- Worked in a team environment to maintain high levels of productivity.
Education
Bachelor of Science - Asian American Studies - Focus in Hmoob Studies
- OMAI First Wave Hip Hop & Urban Arts Scholarship recipient & alumni
- OMAI Line Breaks Headliner (2023)
- OMAI Line Breaks Visual Arts Showcase (2023, 2024, 2025)
- WUD Student Art Show 2026
High School Diploma
- Awarded Robert M. Schuster Short Prose Award Second Place 2021
- Gender & Sexuality Alliance Member
Skills
Store operations
Customer service
Cash management
Employee scheduling
Staff recruitment
Team Training
Staff management
Task delegation
Visual merchandising
Adobe software
Video editing
Photography
Timeline
Retail Manager
Mochi LLC
09.2022 - CurrentRead More
Summer Program Leader
Madison Schools And Community Recreation
06.2021 - 08.2021Read More
Student Intern
Commonwealth
06.2019 - 08.2019Read More
Lafollette High School
High School Diploma
Read More
University of Wisconsin - Madison
Bachelor of Science from Asian American Studies - Focus in Hmoob Studies
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