Elizabeth Szalay
Louisville,KY
Summary
CNA, 911 Dispatcher and Kay Jewelers Consultant with hands-on experience caring for the needs of individuals and families. Undertakes complex assignments and operates with integrity, positive attitude, problem solving and a strong, caring work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Williamson County Dept of Emergency Communications
03.2023 - Current
- Using phone & radio equipment, dispatches Police, Fire, & EMS, while Receiving & dispatching emergent & non-emergent calls
- Enters criminal warrants & court orders into the system while demonstrating respect, friendliness, & willingness to help whenever needed
Sales Associate/Jewelry Consultant
Kay Jewelers
11.2022 - Current
- Creates & develops excellent client relationships
- Assists customers in the selection of Jewelry merchandise while completing minor repairs
- Meets & strives to exceed group & personal weekly, monthly, & annual sales goals
- Shares passion for jewelry & the company's motto 'Celebrate Life & Express Love'
911 Dispatcher
Fulton County Sheriff's Office (FCSO)
01.2022 - 09.2022
- Operated telephone & radio equipment to receive requests & reports from police officers, EMS, firefighters
- Effectively dispatched units while tracking real time environments
Certified Nursing Assistant (CNA)
Senior 1 Care
01.2017 - 01.2022
- Conducted comprehensive healthcare checks & routines, including vital signs & ambulation
- Consulted with Doctors & Nurses to develop patient care plans & evaluate patient treatment options
- Maintain detailed patient records
- Comprehensive understanding of HIPAA & Privacy
Education
No Degree -
Indiana University
South Bend, IN08.2019
High School Diploma -
Plymouth High School
Plymouth, IN05.2016
Skills
- CAD
- Samsara
- Lytx
- ERSP Home Care Software/Mobile
- IDACS
- Spillman
- Central Square
- EAgent
- Geo Maps
- Rapid Deploy
- Nucleus Public Safety
- Aladtec
- Apco Intellicom
- Apco
- Everbridge
- Flock Safety
Certification
- Adult, Child, and Baby First Aid/CPR/AED
- CNA License #CNA1700098, Expired, eligible for renew
- IDACS Indiana State Police Operator Certification
- Certified Emergency Medical Dispatcher
- IAED Advanced EMD Certification Membership ID:3016080
- FEMA 100,200,700 & 800, 03/31/22
- NCMEC, 01/17/24
- EMA Weather, 03/06/24
- NCIC, 02/07/24
- Emergency Medical Dispatch 5th Ed, Version 4, #69301, 07/21/23
- Public Safety Telecommunicator 1, 7th Ed, #69245, 07/14/23, 07/14/25
Timeline
911 Dispatcher
Williamson County Dept of Emergency Communications
03.2023 - Current
Sales Associate/Jewelry Consultant
Kay Jewelers
11.2022 - Current
911 Dispatcher
Fulton County Sheriff's Office (FCSO)
01.2022 - 09.2022
Certified Nursing Assistant (CNA)
Senior 1 Care
01.2017 - 01.2022
High School Diploma -
Plymouth High School
- Adult, Child, and Baby First Aid/CPR/AED
- CNA License #CNA1700098, Expired, eligible for renew
- IDACS Indiana State Police Operator Certification
- Certified Emergency Medical Dispatcher
- IAED Advanced EMD Certification Membership ID:3016080
- FEMA 100,200,700 & 800, 03/31/22
- NCMEC, 01/17/24
- EMA Weather, 03/06/24
- NCIC, 02/07/24
- Emergency Medical Dispatch 5th Ed, Version 4, #69301, 07/21/23
- Public Safety Telecommunicator 1, 7th Ed, #69245, 07/14/23, 07/14/25
No Degree -
Indiana University
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