Elizaveta Gaevaya
Cliffside Park,NJ
Summary
Dynamic sales professional with a proven track record at Zara, excelling in customer service and relationship building. Skilled in cash handling and inventory tracking, I consistently enhance customer satisfaction and drive sales. Known for my attention to detail and ability to thrive in high-pressure environments, I deliver exceptional shopping experiences.
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Cantamessa
06.2024 - 09.2025
- Assisted customers in selecting beauty products based on individual needs and preferences.
- Maintained cleanliness and organization of sales floor and product displays.
- Provided accurate information about product features and benefits to enhance customer experience.
- Supported team by restocking shelves and managing inventory levels efficiently.
- Worked closely with colleagues to create a welcoming atmosphere that encouraged customers to spend more time exploring product offerings.
- Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
Sales Associate
Zara
05.2020 - 06.2024
- Engaged customers by providing product knowledge and recommending suitable merchandise.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining visual merchandising standards to enhance store appearance.
- Collaborated with team members to meet daily sales goals and improve customer satisfaction.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Responded promptly to customer inquiries, ensuring a positive shopping experience.
Sales Associate
Banana Republic
01.2019 - 04.2020
- Conducted inventory checks to support stock management and replenishment efforts.
- Trained new associates on customer service protocols and operational procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Restaurant Hostess
Morton's Steakhouse
05.2015 - 07.2015
- Greeted and seated guests, ensuring efficient flow of restaurant operations.
- Managed reservation system, optimizing table turnover and guest satisfaction.
- Coordinated with kitchen and waitstaff to streamline service during peak hours.
- Trained new host staff on operational procedures and customer service standards.
- Monitored dining area for guest needs, enhancing overall dining experience.
- Developed relationships with regular patrons, fostering loyalty and repeat visits.
- Assisted in managing waitlists, effectively communicating estimated wait times to guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Master of Arts - Modeling And Texturing
Gnomon School of Visual Effects
CA01-2023
Bachelor of Arts - Animation And Special Effects
School of Visual Arts
New York, NY05-2019
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Processing payments
- Complex Problem-solving
- Sales expertise
- Cash register operation
- Opening and closing procedures
- Fitting room maintenance
- Inventory tracking
- Returns and exchanges
- Hospitality and accommodation
- Friendly and helpful
- Customer service
- Attention to detail
- Honest and dependable
- Organization
- Flexible hours
- Safety and cleanliness standards
- Multitasking
- Store organization
- Organizational skills
- Store opening and closing
- Payment processing
Languages
English
Native or Bilingual
Russian
Native or Bilingual
French
Elementary
Timeline
Sales Assistant
Cantamessa
06.2024 - 09.2025
Sales Associate
Zara
05.2020 - 06.2024
Sales Associate
Banana Republic
01.2019 - 04.2020
Restaurant Hostess
Morton's Steakhouse
05.2015 - 07.2015
Master of Arts - Modeling And Texturing
Gnomon School of Visual Effects
Bachelor of Arts - Animation And Special Effects
School of Visual Arts
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