ELIZAVETA MOSKVICHEVA
Miami
Summary
Results-driven professional with 8 years of experience in client advising and sales management, specializing in personal styling and product knowledge. Eager to leverage client engagement and sales expertise in a Sales Associate position at a high-end store, committed to delivering exceptional luxury experiences to every customer. A passion for creating personalized shopping experiences ensures that each client feels valued and understood.
Overview
6
6
years of professional experience
Work History
Client Advisor
Valentino
02.2024
Sales Performance Expert
Miu Miu
07.2023 - 01.2024
- Consistently achieved top sales performance by leveraging expert product knowledge and customer insights
- Maintained the top seller title each month, demonstrating strong client engagement and sales expertise
- Developed and nurtured lasting client relationships, leading to increased customer retention and sales
- Motivated the team to meet and exceed sales targets
- Assisted in visual merchandising to maintain an upscale, luxury retail environment
Client Experience Manager & Sales
Vacation Inn LA
03.2018 - 03.2023
- Trained and mentored new staff while conducting performance evaluations
- Set clear expectations and guided employees toward achieving company goals
- Established positive rapport with clients and staff to foster a successful work environment
- Maintained strong knowledge of products and services to resolve customer concerns efficiently
Education
Bachelor of Arts - Communication
Woodbury University
Burbank, CA5 2018
Skills
- Service performance evaluation
- Market expansion strategies
- Implementation of referral strategies
- Fact-checking expertise
- Payment processing
- Exceptional communication
- Client retention strategies
- Client relations
- Customer support
- Sales strategies
LANGUAGES
English Native
Russian Native
KEY ACHIEVEMENTS
- Sales Techniques Mastery Achieved 150% of sales target through advanced sales techniques and product knowledge training.
- Enhanced Customer Satisfaction Increased customer satisfaction scores by 30% through effective product knowledge and personalized service.
Timeline
Client Advisor
Valentino
02.2024
Sales Performance Expert
Miu Miu
07.2023 - 01.2024
Client Experience Manager & Sales
Vacation Inn LA
03.2018 - 03.2023
Bachelor of Arts - Communication
Woodbury University