Elizabeth Chen
Amarillo,TX
Summary
I am a ambitious worker offering 4 years exceeding customer expectations by providing outstanding customer service. I am skilled at working under stress and I am a team worker. I have consistently resolved customer issues and satisfied requests using customer service techniques and logical problem-solving skills.
Overview
2
2
years of professional experience
Work History
Hairstylist
Great Clips
Amarillo, Texas
09.2022 - Current
- Did consultations to clients about their desired hairstyle and hair care needs.
- Worked well with other stylists with busy periods in the salon.
- Managed cash register transactions during checkout process.
- Greeted customers, answered phones and created a friendly environment for my clients in my chair.
- Always sanitized tools and equipment between uses and at the end of each shift.
Server and Cook
J's Bar & Grill
Amarillo, Texas
06.2022 - 05.2023
- Checked food before serving it to the customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously when they were to-gos.
- Greeted guests and provided menus at each table.
- Took orders from customers accurately and in a timely manner.
- Worked well under pressure during busy times when serving food to clients.
Education
Certificate - Fire Academy, EMT
Amarillo College
Amarillo, TX03-2024
High School Diploma -
Randall High School
Amarillo, TX05-2023
Certificate - Cosmetology
Clarendon College
Clarendon, TX05-2023
Skills
- Relationship building and management
- Schedule Management
- Complaint resolution
- Multi-Task Management
- Customer Service
- Conflict Mediation
- Coordination
- Prioritization
- Team Development
- Problem-solving abilities
- Tactful and diplomatic
Accomplishments
- Salutatorian in Fire Academy
Timeline
Hairstylist
Great Clips
09.2022 - Current
Server and Cook
J's Bar & Grill
06.2022 - 05.2023
Certificate - Fire Academy, EMT
Amarillo College
High School Diploma -
Randall High School
Certificate - Cosmetology
Clarendon College
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