Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizy Michelle Gomez

Summary

Experienced with financial data management, office administration, and compliance. Utilizes financial software to enhance operational efficiency and maintain accurate records. Knowledge of teamwork and effective communication to support financial objectives and organizational goals.

Overview

6
6
years of professional experience

Work History

Financial Office Assistant

UIC College of Dentistry
Chicago, IL
08.2024 - 02.2026
  • Coordinated communication between departments to facilitate timely resolution of financial inquiries.
  • Mentored new staff on financial software systems, enhancing team productivity and knowledge sharing.
  • Improved office workflow for better task prioritization, resulting in a more organized and productive team.
  • Applied dental insurance payments into patient's accounts.
  • Investigated and resolved dental insurance claim discrepancies.
  • Reviewed and interpreted dental Explanation of Benefits to ensure accurate claim processing and payment posting.
  • Reconciled daily deposits to ensure accurate posting of cash, check, and credit card payments.

Receptionist

Perla Dental
Chicago, IL
10.2022 - 06.2024
  • Familiar with MOGO
  • Receive, sort & distribute daily mail/deliveries/emails
  • Maintained a clean environment not only for me but for patients
  • Coordinated communication between dental staff and patients to facilitate seamless service delivery.
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Resolved patient inquiries and concerns promptly, contributing to high levels of client satisfaction and retention.
  • Responded to inquiries from callers seeking information.

Server

STK
Chicago, IL
05.2022 - 09.2022
  • Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
  • Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.

Server

Habanero Mexican Grill
Joliet, IL
12.2019 - 05.2022
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.

Education

High School Diploma -

Benito Juarez Academy High School
Chicago, IL
01-2019

Skills

  • Data Entry
  • Efficient and Detail-Oriented
  • Administrative Skills
  • Bilingual (English and Spanish)
  • Leadership
  • Upbeat and Positive Personality
  • Multitasking and Prioritization
  • Microsoft Office/Word/Excel
  • Organizational growth
  • Bank reconciliation
  • Accounts receivable
  • Insurance claims processing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Financial Office Assistant

UIC College of Dentistry
08.2024 - 02.2026

Receptionist

Perla Dental
10.2022 - 06.2024

Server

STK
05.2022 - 09.2022

Server

Habanero Mexican Grill
12.2019 - 05.2022

High School Diploma -

Benito Juarez Academy High School