Elka Coriz
Santo Domingo Pueblo
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dementia Coordinator
Santo Domingo CHR Program
Santo Domingo Pueblo
11.2024 - Current
- Organized team events to promote a positive work environment.
- Maintained calendars of upcoming events, meetings and deadlines.
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
CHR Generalist
Santo Domingo CHR Program
Santo Domingo Pueblo
01.2020 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Facilitated brainstorming sessions among team members aimed at generating creative ideas.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained accurate records of customer interactions and transactions in the database system.
- Managed schedules, made appointments, and gathered supporting materials.
Education
High School Diploma -
Bernalillo High School
148 Spartan Alley, Bernalillo, NM 8700406-1994
Skills
- Positive work environment
- Information collection
- Meeting facilitation
- Appointment scheduling
- Meeting coordination
- Adaptability and flexibility
- Self motivation
- Customer service
- Risk assessment
- Reliability
- Phone and email etiquette
Languages
English
Professional
KERES
Professional
Accomplishments
- Over sees a grant for Dementia (Dementia Coordinator)
- Does Dementia sessions with community members
- Getting noticed with the Program getting asked to do presentations from other Communties
- Case Manager for Covid-19
Affiliations
- Community Outreach
- Home Assessment
- Education on Dementia and Awareness
- Mini Cog Assessment
- Hands on Activities with positive patient
Certification
- Certified Community Health Worker/ Generalist
- Certified Car Seat Teach
- Lay Vaccinator
- CPR First Aid Certified
- Mental Health (Adult / Kids)
Websites
Elka Coriz
- Is very passionate with the work she does & the people she meets. Also taking the courses to be part of the Alzheimer's Association. And wants to give back to the community and to educate the tribal community on what Dementia is.
References
References available upon request.
Timeline
Dementia Coordinator
Santo Domingo CHR Program
11.2024 - Current
CHR Generalist
Santo Domingo CHR Program
01.2020 - Current
High School Diploma -
Bernalillo High School
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