Ella
River Vale
Summary
Dedicated professional with strong customer service, hospitality, and communication skills. Experienced in team building and conflict resolution, committed to fostering positive environments for both clients and team members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitter
Self Employed Services
Riverdale
05.2020 - Current
- Supervised children's activities, ensuring a safe and engaging environment.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Assisted with homework, promoting educational development and critical thinking skills.
- Communicated effectively with parents regarding children's behavior and daily activities.
- Managed multiple children simultaneously, ensuring individual attention and support provided.
- Remaining alert at all times while caring for multiple children simultaneously.
Store Manager
Blueberry Frozen Yogurt
Oakland
07.2023 - 08.2025
- Trained and mentored team members to enhance customer service skills.
- Implemented inventory control procedures to maintain optimal stock levels.
- Ensured compliance with health and safety regulations within the store environment.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Camp Counselor
Emerson Summer Theater Institute
Emerson
07.2024 - 07.2025
- Supervised campers during activities and ensured a safe environment.
- Assisted in planning and organizing daily camp schedules and events.
- Monitored camper behavior, addressing conflicts and promoting positive interactions.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
Server
Hold my Knots
Hillsdale
10.2022 - 07.2023
- Provided excellent customer service in a fast-paced dining environment.
- Managed tables and ensured timely food delivery to guests.
- Maintained cleanliness of dining area and organized table settings.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Pascack Valley High School
Hillsdale, NJ06-2025
Business Management
Pace University
New York (City), NYSkills
- Customer service
- Team building
- Project management
- Conflict resolution
- Communication skills
- Time management
- Expectation setting
- Financial records oversight
- Cash handling
- Strong work ethic
- Food safety
- Safe food handling
- Hospitality service expertise
Languages
Spanish
Limited
Certification
- CPR certification
Timeline
Camp Counselor
Emerson Summer Theater Institute
07.2024 - 07.2025
Store Manager
Blueberry Frozen Yogurt
07.2023 - 08.2025
Server
Hold my Knots
10.2022 - 07.2023
Babysitter
Self Employed Services
05.2020 - Current
High School Diploma -
Pascack Valley High School
Business Management
Pace University