Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Ella Barton

Stillwater,OK

Summary

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Chicken N Pickle
06.2023 - 07.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Front Desk Concierge

Club Pilates Franchise LLC
06.2021 - 07.2021
  • Used internal software to process reservations, check-ins and check-outs.
  • Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
  • Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
  • Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.

Insurance Customer Service Representative

The Great Northwest
06.2020 - 07.2020
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Cashed checks and made deposits
  • Handled inputting peoples money into the system.

Education

Bachelor of Science - Nursing

Oklahoma State University
Stillwater, OK
12.2026

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Feeding Assistance
  • Basic Life Support
  • Dressing assistance
  • Compassionate communication
  • Patient Transfers
  • Recording vital signs

Affiliations

  • Kappa Alpha Theta

Certification

  • CNA License - Currently Pursuing
  • Certified BLS, Meridian Technology - Current

Timeline

Waitress

Chicken N Pickle
06.2023 - 07.2023

Front Desk Concierge

Club Pilates Franchise LLC
06.2021 - 07.2021

Insurance Customer Service Representative

The Great Northwest
06.2020 - 07.2020

Bachelor of Science - Nursing

Oklahoma State University

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Ella Barton