Ella Boian
Northridge,CA
Summary
Organized and motivated, with strong time management and attention to detail. I’m looking for an entry-level position where I can keep building my skills, gain experience, and contribute to a positive team environment while helping the business run smoothly.
Overview
5
5
years of professional experience
Work History
Cashier
Menchie's Frozen Yogurt
Woodland Hills, California
01.2026 - Current
- Processed customer transactions quickly and accurately at a popular frozen yogurt shop.
- Managed cash register operations and maintained balanced cash drawers daily.
- Assisted customers in selecting flavors and toppings to enhance their experience.
Office Services/Concierge
S&B Professional Maintenance
06.2025 - 01.2026
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled customer complaints
- Scheduled and confirmed appointments
Junior Counselor
Monarch Camps
06.2021 - 07.2025
- Supervised and engaged with campers during daily activities to ensure a safe and fun environment
- Led games, sports, and group activities to promote teamwork and participation
- Communicated with parents about camper progress, behavior, and daily experiences
- Worked collaboratively with counselors and staff to maintain a positive and inclusive atmosphere
- Developed strong leadership and time management skills through responsibility over small groups
- Strengthened communication skills by interacting with children, parents, and coworkers regularly
- Supported campers with diverse needs, adapting to individual personalities and challenges
Education
High School -
El Camino Real Charter High School
Woodland Hills, CASkills
- Sales
- Decision-making
- Verbal and written communication
- Effective problem solving
- Team collaboration
- Outstanding customer service
- Multitasking and organization
Volunteering
Volunteer Experience
Girl Scouts of the USA — Member from Elementary School through 9th Grade
- Participated in a wide range of volunteer activities, including community clean-ups, food bank support, event organization, and charity drives
- Led and assisted in fundraising initiatives, gaining early experience in product sales, customer service, and goal-setting
- Helped plan and coordinate troop events and service projects, developing strong organizational and leadership skills
- Fostered teamwork, communication, and responsibility through collaborative projects and long-term community involvement
- Built strong public speaking and interpersonal skills through engaging with community members and presenting fundraising efforts
Union Rescue Mission — Volunteer
- Assisted in preparing and serving meals to individuals and families experiencing homelessness
- Contributed to creating a welcoming and respectful environment for people in need
- Gained hands-on experience in food service, teamwork, and community outreach
Timeline
Cashier
Menchie's Frozen Yogurt
01.2026 - Current
Office Services/Concierge
S&B Professional Maintenance
06.2025 - 01.2026
Junior Counselor
Monarch Camps
06.2021 - 07.2025
High School -
El Camino Real Charter High School