Ella Botz
Saint Peter,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Pet Care Specialist
American Boarding Kennels
08.2021 - Current
- Handled animals safely and remained calm in different situations.
- Kept kennels clean, and tidy and spaces stocked with items for pet or staff needs.
- Performed basic wound care and other medical aid.
- Trained, walked, and exercised pets of different sizes and temperaments.
- Documented pet care activities, immunizations, and treatments delivered.
- Worked under the direction of a veterinarian to deliver treatments and support pet needs.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Beverage Cart Attendant
Bearpath Golf And Country Club
05.2023 - 09.2023
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Greeted guests and inquired into beverage choices.
- Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted with bussing tables and cleaning up spills.
- Assisted customers with carry-out service.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored dining room inventory and replenished as necessary.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
Bachelor of Arts - Business
Gustavus Adolphus College
Saint Peter, MN04.2026
Skills
- Work Planning
- Customer Service
- Animal Training
- Teamwork and Collaboration
- Animal Care
- Payment Processing
- Supply Restocking
- Wait Staff Support
- Beverage Preparation
- POS System Operation
Timeline
Beverage Cart Attendant
Bearpath Golf And Country Club
05.2023 - 09.2023
Pet Care Specialist
American Boarding Kennels
08.2021 - Current
Bachelor of Arts - Business
Gustavus Adolphus College