Ella Burrows
Denton
Summary
Innovative training specialist focused on developing engaging training materials and enhancing employee performance. Known for strong public speaking abilities and a collaborative approach, dedicated to improving learning outcomes and operational adherence.Certified in providing compassionate, hands‑on care for older adults and individuals with disabilities, including assistance with daily living activities, mobility support, vital sign monitoring, safe patient transfers, specimen collection, and collaboration with nursing staff to maintain comfort, dignity, and safety in long‑term and assisted‑care environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trainer
Crumbl
07.2023 - 07.2025
- Developed and delivered engaging training sessions on product knowledge and customer service techniques.
- Collaborated with team members to create effective training materials aligned with company standards.
- Assisted in onboarding new employees, ensuring understanding of operational procedures and policies.
- Evaluated trainee performance and provided constructive feedback to enhance learning outcomes.
Hostess
X-Bar Steakhouse
09.2022 - 02.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency and guest flow.
- Collaborated with waitstaff to communicate special requests and dietary restrictions.
- Organized dining area to maintain cleanliness and enhance guest experience.
Education
Bachelor of Science - Biochemistry
University of North Texas
Denton, TX05-2027
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
Certification
Patient Care Technician (PCT) Certification
Certified in providing direct patient care, performing vital signs, assisting with daily living activities, collecting specimens, supporting clinical procedures, and maintaining a safe, compassionate environment in hospital and long‑term care settings.
Timeline
Trainer
Crumbl
07.2023 - 07.2025
Hostess
X-Bar Steakhouse
09.2022 - 02.2023
Bachelor of Science - Biochemistry
University of North Texas