Summary
Overview
Work History
Education
Skills
Extracurrilur Activities
Timeline
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Ella Camba

Murfreesboro,TN

Summary

Proven Customer Care Associate at Aerie By American Eagle, adept in dispute resolution and critical thinking, significantly enhanced client satisfaction through customized support solutions. Excelled in payment processing and complaint handling, contributing to positive reviews and high-resolution rates. Committed to professional growth, aligning with the latest industry trends for superior service delivery.

Overview

2
2
years of professional experience

Work History

Customer Care Associate

Aerie By American Eagle
06.2022 - Current
  • Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
  • Participated in ongoing professional development initiatives to stay informed on industry trends and best practices for customer service delivery.
  • Contributed to positive company reviews by delivering exceptional support experiences to clients.
  • Handled escalated customer concerns, achieving high levels of resolution and satisfaction.

Education

High School Diploma -

Stewarts Creek High School
Smyrna, TN
05.2024

Skills

  • Payment Processing
  • Dispute Resolution
  • Complaint Handling
  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • Goal-Oriented

Extracurrilur Activities

All Star Competitive Cheer

Game Day School Cheer

Yearbook Club

National Beta Club Member

Interact Club

Ping Pong Club

Art Club

Senior Pep Club

National Honor Society Member

Key Club

Lasagna Love Volunteer Organization

Youth Group New Life, Smyrna TN

CPR/AED Certified


Timeline

Customer Care Associate

Aerie By American Eagle
06.2022 - Current

High School Diploma -

Stewarts Creek High School

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Ella Camba