Ella Dayton
Sacramento,CA
Summary
Dynamic Customer Care Representative with a proven track record at AmeriGas Propane, adept at resolving customer complaints and enhancing satisfaction through effective communication and custom order management. Skilled in email correspondence and billing coordination, I consistently deliver timely solutions that foster positive customer experiences.
Experienced [Job Title] brings [Number]+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies.
Overview
24
24
years of professional experience
Work History
Customer Care Representative
AmeriGas Propane
09.2001 - 08.2025
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Logged call information and solutions provided into internal database.
Education
High School Diploma -
San Juan
Citrus Heights, CASkills
- Email correspondence
- Billing coordination
- Custom order management
Timeline
Customer Care Representative
AmeriGas Propane
09.2001 - 08.2025
High School Diploma -
San Juan
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