Ella Dodd
Harrisonburg,VA
Summary
Dedicated professional skilled in managing multiple tasks and resolving customer inquiries efficiently. Known for maintaining organization, enhancing overall service delivery in high-demand, fast-paced settings. I am excited to gain further experience related to my education studies, and to have the opportunity to work with new people!
Overview
2
2
years of professional experience
Work History
To-Go Server
Cracker Barrell Old Country Store
Midlothian, Virginia
07.2024 - 08.2025
- Communicated order details with kitchen staff for accurate preparation.
- Assisted guests with menu selections and special requests.
- Maintained cleanliness of to-go area and dining spaces.
- Handled customer inquiries and resolved issues promptly.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Organized and tracked to-go orders while maintaining accuracy.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
Host /Restaurant Hostess
Cracker Barrell Old Country Store
Midlothian, VA
11.2023 - 08.2025
- Greeted and seated guests in a friendly, welcoming manner.
- Maintained cleanliness and organization of the host station at all times.
- Trained new hosts on procedures and customer service standards effectively.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
High School Diploma -
Cosby High School
Midlothian, VA05-2025
Skills
- Customer service
- Order management
- Team collaboration
- Problem resolution
- Employee training
Timeline
To-Go Server
Cracker Barrell Old Country Store
07.2024 - 08.2025
Host /Restaurant Hostess
Cracker Barrell Old Country Store
11.2023 - 08.2025
High School Diploma -
Cosby High School