Ella Erdtmann
El Cerrito,CA
Overview
5
5
years of professional experience
Work History
Seasonal Worker La Note
La Note
01.2019 - Current
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
HappyFastDelicious Employee
HappyFastDelicious
01.2022 - 05.2023
- Prepared any drink from an extensive menu in a fast-paced environment
- Provided good service to each customer no matter the circumstances.
- Trained new employees in basic job skills
- Stayed updated on customer feedback
- Responsible for opening and closing cafe
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Arts - Marketing
San Diego State University, Fowler College of Business
San Diego, CA12.2024
High School Diploma -
El Cerrito High School
El Cerrito, CA05.2020
Skills
- Proficient in Windows and Microsoft Office (Word, Excel, PowerPoint)
- Fluent in Dutch, Basic Knowledge of German
- Artistic curation
- Collaboration and team player
- Relationship Building
Community Service
- GreenLife, Bay Area, CA, Summer 2018-2020: Researched alternative medicines and remedies for life-threatening diseases for non-profit organization.
- First Presbyterian Church of Berkeley, Bay Area, CA, 2018-2020: Spearheaded creative arts class for groups of 10 children and ensured that the children were happy and entertained them with different activities
- Kensington Afterschool Care (KASEP) 2018-2020: Facilitated the safe and orderly transition of young children from afterschool classes to the main building. Effectively supervised and engaged with young learners to foster creativity and enrich their experience.
Timeline
HappyFastDelicious Employee
HappyFastDelicious
01.2022 - 05.2023
Seasonal Worker La Note
La Note
01.2019 - Current
Bachelor of Arts - Marketing
San Diego State University, Fowler College of Business
High School Diploma -
El Cerrito High School
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