Summary
Overview
Work History
Education
Skills
Accomplishments
Language
Interests
Timeline
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ELLA FLORES

Columbus

Summary

Responsible and dependable college student with three years of customer service and leadership experience. Strong communication and teamwork skills developed through lifeguarding and supervising staff. Recognized for teamwork and problem solving in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Brand Representative

Altar'd State
Columbus, OH
03.2026 - 05.2026
  • Provided personalized customer service and styling support to drive sales
  • Maintained visual merchandising and upheld brand standards

Crew Chief

Worthington Pools
Worthington, OH
01.2025 - 03.2026
  • Supervised staff and coordinated daily shift responsibilities
  • Assisted guests with questions and provided customer service
  • Resolved guest concerns professionally
  • Maintained an organized and welcoming environment

Lifeguard

Worthington Pools
Worthington, OH
05.2023 - 01.2025
  • Monitored pool activities to ensure swimmer safety
  • Performed water rescues and assisted swimmers in distress when necessary
  • Provided first aid and emergency care in accordance with safety protocols
  • Enforced pool rules and responded quickly to safety concerns

Education

Bachelor of Science - Fisher College of Business - Finance

Ohio State University
Columbus, OH
05-2030

Skills

  • Customer service
  • Teamwork
  • Leadership
  • Time Management

Accomplishments

Earned a promotion from Lifeguard to Crew Chief after demonstrating strong leadership, reliability, and customer service. Selected to supervise staff and oversee pool operations.

Language

English - Native
Spanish - Intermediate

Interests

  • Customer Service
  • Marketing and Social Media
  • Entrepreneurship

Timeline

Brand Representative

Altar'd State
03.2026 - 05.2026

Crew Chief

Worthington Pools
01.2025 - 03.2026

Lifeguard

Worthington Pools
05.2023 - 01.2025

Bachelor of Science - Fisher College of Business - Finance

Ohio State University