Ella Germain
Medical Lake,WA
Summary
Skilled Lube Technician with a proven track record at Honda, enhancing customer satisfaction through efficient preventative maintenance and vehicle inspections. Demonstrates exceptional problem-solving abilities and customer service skills, significantly increasing shop efficiency. Specializes in fluid checks and multi-point inspections, ensuring vehicles operate safely and efficiently.
Overview
3
3
years of professional experience
Work History
Lube Technician
Honda
09.2023 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
Mechanic Apprentice
Tim’s Mobile Mechanics
06.2023 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
Seasonal Associate
Amazon
01.2024 - 09.2024
- Ensured proper labeling of packages, reducing misrouted items and delivery errors.
- Contributed to team productivity goals through consistent performance and reliability.
- Reduced damaged packages rate by following proper handling procedures and guidelines.
- Operated various equipment safely, including hand trucks, pallet jacks, and conveyor systems for efficient package movement.
- Prioritized workload effectively in order to meet deadlines during peak business periods.
Caregiver
Angel Senior Care
01.2022 - 01.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
Education
High School Diploma -
Rogers High School
Spokane, WASkills
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Tire changing and rotation
- Oil changes
- Vehicle inspection
- Replacing parts
- Power tools
- Multi-point inspection
Timeline
Seasonal Associate
Amazon
01.2024 - 09.2024
Lube Technician
Honda
09.2023 - Current
Mechanic Apprentice
Tim’s Mobile Mechanics
06.2023 - Current
Caregiver
Angel Senior Care
01.2022 - 01.2023
High School Diploma -
Rogers High School