Ella Gray
Waverly,IL
Summary
Professional beauty consultant specializing in interpersonal communication, client engagement, and persuasive product recommendations. Skilled at translating beauty knowledge into clear, tailored messaging that improves customer satisfaction and drives sales. Strong collaborator with the ability to adapt communication styles, build client relationships, and contribute to a positive, team-oriented environment.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
Normal, IL
05.2022 - 05.2026
- Provided personalized beauty and skincare recommendations based on customer needs and preferences
- Increased sales through product recommendations, upselling, and strong product knowledge
- Consistently promoted and successfully enrolled customers in the store credit card program
- Processed transactions accurately while maintaining efficient register operations
- Assisted with store opening and closing procedures while maintaining store organization and presentation
Teacher’s Assistant
ACE (After-School Enrichment Program)
Waverly, IL
03.2021 - 05.2022
- Assisted classroom instruction by supporting elementary students in academic and social development
- Encouraged student independence, responsibility, and engagement in learning activities
- Helped teach structured activities to strengthen academic skills
Server
Dip-A-Dilly’s Ice Cream Shop
Waverly, IL
04.2020 - 04.2022
- Delivered high-quality customer service while preparing and serving menu items
- Trained and supervised new employees on equipment use, customer service, and store procedures
- Performed opening and closing duties with accuracy and reliability
Education
Bachelor of Science - Communication
Illinois State University
Normal, IL05-2026
GED -
Waverly High School
Waverly Illinois 05-2022
Skills
- Customer service
- Organization and multitasking
- Team collaboration
- Strategic communications
- Customer engagement
- Sales and profits
Leadership & Activities
Waverly High School Member, Golf Team Member, Cheerleading Team Waverly High School Member, Golf Team Member, Cheerleading Team
Timeline
Beauty Advisor
Ulta Beauty
05.2022 - 05.2026
Teacher’s Assistant
ACE (After-School Enrichment Program)
03.2021 - 05.2022
Server
Dip-A-Dilly’s Ice Cream Shop
04.2020 - 04.2022
Bachelor of Science - Communication
Illinois State University
GED -
Waverly High School