Ella Hernandez
Kissimmee,FL
Summary
Hardworking and committed individual dedicated to driving high sales in both slow and busy shifts. Organized and patient in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Known for outgoing personality and commitment to providing exceptional customer service.
Overview
3
3
years of professional experience
Work History
Quick Service Food Server
Walt Disney World Resort
Kissimmee, FL
05.2024 - Current
- Greeted customers as well as provided excellent customer service and creating lasting memories for guests of all ages.
- Assisted in training new employees on proper procedures for food service.
- Prepared food orders quickly, accurately, and efficiently.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of dining area and kitchen areas.
- Stocked shelves with necessary items for food preparation.
After School Care Assistant
St John Vianney Parish
St. Petersburg, FL
08.2023 - 05.2024
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Provided assistance to students with physical disabilities in the classroom, hallways, and other areas of the school.
- Ensured safety by supervising playgrounds and hallways during after-school hours.
- Assisted children in development of social, communication and problem-solving skills.
Sales Associate
Fresh Factory
St. Petersburg, FL
09.2021 - 12.2022
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Education
Bachelor of Science - Cyber Security
St Petersburg College
St. Petersburg, FLSkills
- Excellent customer service
- Professional Appearance
- Sanitation Procedures
- Personal hygiene
- Food Preparation
- Customer Service
- Reliable and punctual
- Engaging personality
- Proven leader
- Bilingual - Fluent in English and Spanish
- Excellent multi-tasker
Timeline
Quick Service Food Server
Walt Disney World Resort
05.2024 - Current
After School Care Assistant
St John Vianney Parish
08.2023 - 05.2024
Sales Associate
Fresh Factory
09.2021 - 12.2022
Bachelor of Science - Cyber Security
St Petersburg College