Emily Padrino
Kissimmee,FL
Summary
Energetic Quick Service Food Server known for high productivity and efficient task completion. Skilled in order taking, cash handling, and customer service, ensuring fast and accurate service delivery. Excel in communication, teamwork, and adaptability, contributing to positive dining experiences and operational success.
Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
4
4
years of professional experience
Work History
Quick Service Food Server
Loews Hotels
Kissimmee, FL
03.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared food orders quickly, accurately, and efficiently.
- Operated cash registers to process payments from customers.
- Stocked shelves with necessary items for food preparation.
- Maintained cleanliness of dining area and kitchen areas.
- Assisted in training new employees on proper procedures for food service.
- Followed all safety protocols when handling hot foods or beverages.
- Adhered to company policies and health regulations regarding food storage, preparation, and safety practices.
- Provided helpful menu suggestions to customers based on their preferences.
- Communicated effectively with other staff members during peak hours of business operations.
- Performed opening and closing duties such as cleaning tables, floors, counters, restocking supplies.
- Handled customer complaints professionally while maintaining a positive attitude.
- Checked expiration dates on products before use to ensure freshness.
- Monitored inventory levels of food supplies and notified manager when stock needed replenishing.
- Processed takeout orders promptly and courteously.
- Utilized Point Of Sale system to accurately record all transactions.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
Crew Member
McDonald's
Tampa, Florida
01.2022 - 02.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Crew Trainer
McDonald's Restaurant
Orlando, Florida
08.2020 - 11.2021
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Assisted management in developing strategies to improve customer service standards.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Created detailed reports on employee performance metrics for senior management review.
Education
Associate of Arts - Psychology
Valencia College
Orlando, FL04-2027
Skills
- Order Accuracy
- Table Bussing
- Sanitation Procedures
- Food safety practices
- Professional Appearance
- Excellent customer service
- Restaurant Operations
- Foodservice standards
- Order Management
- Customer Service
- Inventory storage
- Safe Food Handling
- Money Handling
- Organization and Planning
- Fast and efficient service worker
- Reliable team worker
- Cleaning and sanitation
- Organized multi-tasker
- Hospitality and accommodation
- Proven leader
- Excellent multi-tasker
- Customer Response
- Conversant in Spanish and English
- FLUENT IN SPANISH AND ENGLISH
- Engaging personality
Timeline
Quick Service Food Server
Loews Hotels
03.2023 - Current
Crew Member
McDonald's
01.2022 - 02.2023
Crew Trainer
McDonald's Restaurant
08.2020 - 11.2021
Associate of Arts - Psychology
Valencia College