Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Ella Hiller

Beachwood,NJ

Summary

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Royal community
Lakewood, NJ
07.2023 - Current
  • Contributed to case reviews of client status and progress.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Monitored client's well-being, safety and comfort under physician direction.

Pies on Nine Manager

Pies on Nine
Beachwood, NJ
07.2019 - Current
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Monitored staff performance and addressed issues.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Education

High School Diploma -

Toms River High School South
Toms River, NJ
06-2020

Some College (No Degree) -

Stockton University
Absecon, NJ

Skills

  • ADL Support
  • Transportation
  • Behavioral Management
  • Client Documentation
  • Client Transportation
  • Compassionate Client Care
  • Goal Setting
  • Behavior Redirection

Certification

  • CPR certificationtion

Accomplishments

  • Peer leadership
  • D.A.R.E team member

Timeline

Direct Support Professional

Royal community
07.2023 - Current

Pies on Nine Manager

Pies on Nine
07.2019 - Current

High School Diploma -

Toms River High School South

Some College (No Degree) -

Stockton University

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Ella Hiller