Ella Kaiser
Byron Center
Summary
Strong customer service skills with a proven track record at Maple Hill Golf Course, excelling in effective communication and conflict resolution. Skilled in teaching techniques, I successfully taught junior golfers while fostering teamwork and sportsmanship among the students. Committed to enhancing customer experiences and driving satisfaction through exceptional service.
Overview
4
4
years of professional experience
Work History
Customer Service
Maple Hill Golf Course
Grandville
03.2022 - Current
- Processed customer transactions efficiently and accurately.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations when needed.
- Provided excellent customer service to ensure guest satisfaction.
- Provided customer service and managed customer inquiries.
- Greeted customers and provided customer service assistance.
Junior Golf Teacher
Maple Hill Golf
Grandville
03.2022 - Current
- Instructed juniors on proper techniques for driving, putting, and chipping.
- Mentored new teachers in effective teaching methods and player engagement strategies.
- Promoted sportsmanship and teamwork during all training activities and events.
- Educated juniors in rules, strategies, and sportsmanship.
- Adjusted teaching techniques to meet junior needs and address strengths and weaknesses.
Education
High School Diploma -
Byron Center High School
Byron Center, MI05-2025
Skills
- Customer service
- Team building
- Time management
- Teaching techniques
- Effective communication
- Conflict resolution
Affiliations
- Volunteering at the Grand Rapids Dream Center
- Traveling
- Golfing
- Youth Group
Accomplishments
- Student Life and Leadership Award
- The National Honor Society
- Honor Role
- Participated in LINKS at BCHS
Languages
English
Professional
Timeline
Customer Service
Maple Hill Golf Course
03.2022 - Current
Junior Golf Teacher
Maple Hill Golf
03.2022 - Current
High School Diploma -
Byron Center High School
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