Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ELLA KOMO

Los Altos,CA

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.


Creative Interior Design Intern experienced in renovating internal spaces with various elements such as colors, accessories and furnishings. Versatile and hardworking individual possessing outstanding imaginative power and excellent sense of visual awareness and proportion.


Friendly and reliable Cashier/Sales Associate offering unmatched customer service and workplace focus. Responsible and proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hostess and Food Runner

Alpine Inn
03.2022 - 08.2023
  • Working as a hostess strengthened my teamwork and verbal communication with my coworkers
  • I learned how important thoroughness is, how to maintain a high energy level for the entire shift, and how to be professional while still being warm and inviting
  • As a hostess, I checked parties in, managed wait time, brought customers to their tables, and ensured the customers were familiar with our ordering process
  • Working as a food runner taught me to always be very knowledgeable with a company's rules and requirements. In this situation, it applied to food safety and hygiene
  • I became well versed with multi-tasking and being cooperative
  • As a food runner, I brought food from the kitchen to the tables, delivered drinks, and cleaned the condiment and trash stations
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Intern

Brownhouse Designs
05.2021 - 08.2021
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.

Customer Service and Cashier

Cover Story Collections
05.2018 - 01.2021
  • Through customer service, I communicated very strongly with the consumers I was working with, learned to think quick on my feet and also became very knowledgeable with the company
  • I learned to be very patient, dependable, adaptable, and was given the opportunity to grow my conflict resolution skills to a strong level
  • I talked to customers over the phone, solved problems they had, answered questions, and helped them find things when they were in store
  • Working as a cashier gave me time to converse with the customer, ensuring that they felt valued and taken care of
  • I learned to focus on attention to detail, practice my active listening, and build customer loyalty
  • As a cashier, I opened the store, calculated costs, checked the customer out, kept track of profits, and closed the store.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.

Education

Bachelor of Arts in Communication - College of Media, Communication And Information

University of Colorado Boulder
05.2026

Skills

  • Customer Service
  • Sales experience
  • Exceptional communication
  • Systems Organization
  • Data Collection
  • Client Relationship Management
  • Project Management
  • Adaptability

Certification

  • ServSafe

Timeline

Hostess and Food Runner

Alpine Inn
03.2022 - 08.2023

Intern

Brownhouse Designs
05.2021 - 08.2021

Customer Service and Cashier

Cover Story Collections
05.2018 - 01.2021

Bachelor of Arts in Communication - College of Media, Communication And Information

University of Colorado Boulder
  • ServSafe
ELLA KOMO