- Reading
- Enjoy hobbies that combine physical activity with outdoor exploration
- Documenting and sharing travel experiences
- Yoga
- Personal Development and Self-Improvement
Ella Koon
Norton Shores,MI
Summary
Dynamic professional with a proven track record in customer engagement and sales proficiency at Meritage Hospitality. Skilled in appointment coordination and business procedures, I excelled in creating memorable experiences that fostered client loyalty. Committed to enhancing satisfaction through tailored service and effective communication, I consistently delivered exceptional results.
Overview
1
1
year of professional experience
Work History
Tanning Consultant
Katie Dyer
05.2025 - Current
- Educated clients on tanning products and services to enhance customer satisfaction.
- Assisted in maintaining a clean and organized tanning environment for optimal client experiences.
- Provided guidance on skin care routines post-tanning to promote longevity of results.
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
Host/Server
Meritage Hospitality
10.2024 - 01.2025
- Welcomed and seated guests, ensuring a positive first impression.
- Managed reservation system to optimize seating efficiency during peak hours.
- Responded promptly to guest inquiries, enhancing customer satisfaction levels.
- Collaborated with team members to uphold high standards of hospitality and service excellence.
Education
No Degree - Health Sciences
Muskegon Community College
Muskegon, MI01-2026
High School Diploma -
North Muskegon High School
North Muskegon05-2024
Skills
- Customer engagement
- Sales proficiency
- Data entry
- Appointment coordination
- Business opening and closing procedures
- Business correspondence
Interests
Timeline
Tanning Consultant
Katie Dyer
05.2025 - Current
Host/Server
Meritage Hospitality
10.2024 - 01.2025
No Degree - Health Sciences
Muskegon Community College
High School Diploma -
North Muskegon High School