Lauren Altman
Cross,SC
Summary
Proven achiever with extensive experience in customer engagement and sales strategy. Skilled in appointment coordination and public speaking, I also excel in creating positive outcomes and fostering client loyalty. My approach has significantly enhanced customer satisfaction and team productivity, showcasing a strong work ethic and problem-solving capabilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Tanning Consultant
Palm Beach Tan
Moncks Corner, SC
06.2024 - Current
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Maintained clean and stocked front counter area.
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
- Informed and demonstrated how to use tanning equipment to new clients.
- Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
- Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
- Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
Substitute Teacher
Kelly’s Service
Moncks Corner, SC
08.2015 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Collaborated with teaching staff to share resources and strategies, enhancing overall teaching quality.
- Fostered positive classroom environment, managing student behavior and promoting respect.
- Improved learning outcomes with tailored instruction for diverse student needs.
- Assisted in organizing and supervising school field trips, enhancing learning through real-world experiences.
- Participated in professional development workshops to stay current with educational best practices and pedagogical innovations.
- Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
- Developed and executed lesson plans to cover required curriculum effectively.
- Provided feedback to students on assignments and tests, offering constructive advice for improvement.
- Adapted teaching strategies to accommodate virtual learning environments, ensuring continuous education during remote periods.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
- Engaged parents and guardians in their children's learning process through regular communication and feedback.
Title Clerk
Charleston Auto Auction
Moncks Corner, SC
11.2023 - 04.2024
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Calculated and remitted state sales tax, service, and other charges.
- Contacted State Motor Vehicle Department to determine status of pending titles.
Cleaning Assistant
Lonene Cleaning Services
Bonneau, SC
05.2015 - 10.2017
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Visually inspected area for overlooked aspects.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Treated stains and damaged areas to restore value.
- Streamlined cleaning processes for increased efficiency and improved productivity within the team.
Sales Associate
Altman Sales & Service
Moncks Corner, SC
01.2009 - 09.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SC05.2008
Skills
- Appointment Scheduling
- Appointment Coordination
- Business opening and closing procedures
- Spray tanning
- Payment processing knowledge
- Customer Service
- Safety trained
- Cleaning and sanitizing
- Customer Engagement
- Office Organization
- Sales strategy
- Sales proficiency
- Customer Account Management
- Data entry knowledge
- Strong Work Ethic
- Problem-Solving
- Data Entry
- Public Speaking
- Meeting planning
Timeline
Tanning Consultant
Palm Beach Tan
06.2024 - Current
Title Clerk
Charleston Auto Auction
11.2023 - 04.2024
Substitute Teacher
Kelly’s Service
08.2015 - Current
Cleaning Assistant
Lonene Cleaning Services
05.2015 - 10.2017
Sales Associate
Altman Sales & Service
01.2009 - 09.2014
High School Diploma -
Berkeley High School