Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Ella Krarup

New Wilmington,Pennsylvania

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales while always striving to build communication skills. Has solid understanding of retail dynamics and customer service standards. Built a website for a content marketing class at Grove City College and the website was used for Word of Life Family Church. Also very focused on team bonding and time management while balancing college classes and collegiate level softball. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Trendy
Hermitage, PA
06.2023 - Current
  • Assisted customers with product selection, sizing and styling.
  • Worked alone in the boutique and was able to serve customers and fulfill their needs.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Engaged customers in friendly, professional dialogue to determine needs.

Sales Associate

Michael Kors
Grove City, PA
10.2023 - 02.2024
  • Practiced communication skills by being friendly and knowledgeable about the products being sold.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.

Client Service Specialist

Ameriprise Financial
New Castle, PA
06.2022 - 08.2023
  • Generated reports from CRM system for senior management review of client activity.
  • Assisted in maintaining frequent changes to Advisor's calendar.
  • Ensured that the Advisor was made aware of all upcoming activities booked.

Education

Bachelor of Arts - Communication Arts And Marketing

Grove City College
Grove City, PA
05-2025

Skills

  • Networking And Relationship Building
  • Product Assortment Selection
  • Customer Assistance
  • Customer Engagement And Support
  • Customer Communication
  • Point Of Sale System
  • Customer Relationship Building

Affiliations

  • 3 year letter winner for Softball at Grove City College.

Timeline

Sales Associate

Michael Kors
10.2023 - 02.2024

Sales Associate

Trendy
06.2023 - Current

Client Service Specialist

Ameriprise Financial
06.2022 - 08.2023

Bachelor of Arts - Communication Arts And Marketing

Grove City College
Ella Krarup