Ella Louden
Dunnellon
Summary
Customer-focused service professional with extensive experience in hospitality, food service, and retail. Proven ability to create positive guest experiences while managing high-pressure situations. Strong commitment to safety, efficiency, and customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Outback Steakhouse
Oviedo
11.2025 - 12.2025
- Greeted and seated guests, effectively managing wait times and reservations.
- Coordinated with staff to ensure seamless dining operations.
- Maintained organized and welcoming front-of-house environment.
Retail Sales Associate
Curaleaf
Gainesville
07.2025 - 08.2025
- Supported customers in selecting products, providing expert service throughout the process.
- Maintained adherence to company policies and procedures, ensuring operational integrity.
- Created a welcoming environment that fostered positive customer interactions.
Barista/Retail Cashier
Barnes & Noble
Gainesville
10.2024 - 03.2025
- Delivered exceptional customer service in café and retail environments, enhancing overall customer experience.
- Managed cash transactions, ensuring precise register balancing.
- Assisted customers with product selections and resolved inquiries, fostering a welcoming atmosphere.
- Prepared and served high-quality coffee beverages, ensuring customer satisfaction and repeat business.
Barista
Plantation Resort on Crystal river
Crystal River
06.2023 - 09.2024
- Provided exceptional beverage service, enhancing guest experience in resort environment.
- Managed high-volume orders with precision, contributing to seamless operations.
- Built strong relationships with guests, creating welcoming and enjoyable atmosphere.
Breakfast Attendant
Best Western Hotel
Crystal River
02.2023 - 06.2023
- Coordinated and maintained breakfast service for hotel guests in fast-paced environment, enhancing overall guest experience.
- Monitored and upheld food safety, cleanliness, and presentation standards to ensure high-quality service.
- Provided friendly, attentive service to foster positive guest interactions and satisfaction.
Customer Service Representative
Circle K
Crystal River
07.2022 - 11.2022
- Resolved purchase inquiries and issues for customers in high-volume convenience store, enhancing customer satisfaction.
- Handled cash register transactions accurately, contributing to overall financial integrity.
- Maintained store cleanliness and organization while efficiently managing multiple tasks during busy shifts.
Education
High School Diploma -
Crystal River High School
Crystal River, FL05-2022
Skills
- Customer service excellence
- Cash handling
- Attention to detail
- Fast-paced adaptability
- Time management
- Team collaboration
- Conflict resolution
- Communication skills
Certification
- ServSafe (04/2022 - 04/2027)
Timeline
Restaurant Hostess
Outback Steakhouse
11.2025 - 12.2025
Retail Sales Associate
Curaleaf
07.2025 - 08.2025
Barista/Retail Cashier
Barnes & Noble
10.2024 - 03.2025
Barista
Plantation Resort on Crystal river
06.2023 - 09.2024
Breakfast Attendant
Best Western Hotel
02.2023 - 06.2023
Customer Service Representative
Circle K
07.2022 - 11.2022
High School Diploma -
Crystal River High School