Ella Marchesani
Saddle Brook,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Mazzer Enterprises
08.2022 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered permit application submissions, resulting in faster approval times for job start up.
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Improved payment accuracy with meticulous invoice review and reconciliation efforts.
Education
No Degree - Nursing
University of Hartford
West Hartford, CT06.2027
High School Diploma -
Saddle Brook High School
Saddle Brook, NJ06.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Appointment Scheduling
- Administrative Support
Timeline
Customer Service Representative
Mazzer Enterprises
08.2022 - 08.2023
No Degree - Nursing
University of Hartford
High School Diploma -
Saddle Brook High School
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