Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Morrissey

Loxahatchee,FL

Summary

While most of the experience I have is with security detailing and dealing with the nuances of helping run a restaurant, all of the customer service oriented skills transfer over to any job and learning to manage helped me learn to adapt to many different situations. My ability to pick up skills quickly in an environment I'm not familiar, and my willingness to learn and always better myself will makes me a great asset to have on any team and this a team I'd very much like to be apart of. Right now I'm at a stepping stone in my life and would like to diversify my skills and be somewhere that will help me grow as an individual.

Overview

7
7
years of professional experience

Work History

Security Guard

G4S Secure Solutions
Tampa, FL
01.2018 - 08.2019
  • Patrolled property and the associated parking garage.
  • Verified whether individuals' had the right to enter restricted areas and denied access to unauthorized people.
  • Secured sites from possible theft.

As hospital security

  • Helping to maintain staff safety
  • De-escalating situations that put patients in potentially unsafe position
  • Reliving staff and running the hospital internal PBX phone switchboard
  • Patrolling the hospital to keep an eye out for potential safety hazards
  • Watching cameras and monitoring for suspicious activity and possible patient elopement

Security Guard

Allied Universal
West Palm Beach, FL
02.2017 - 01.2018
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Secured all doors in the office and main building after hours.

Assistant Manager & Cashier And Server

Self Employed/Family Business
1005 S Congress Ave , Delray Beach, FL 33445
01.2015 - 01.2016
  • Worked to serve food and take orders from customers.
  • Placating and reassuring them during busy times to make sure it ran smoothly.
  • Worked the register.
  • Helped take stock and buy for the restaurant.
  • Closed and secured the cash box.
  • Available anytime there is an extra set of hands needed
  • Greeted customers entering and always made sure they were taken care of

Assistant Manager

Family Business
Delray Beach, FL
01.2020 - 05.2022
  • Helped manage inventory supply and the stock of items
  • Served customers in a friendly way.
  • Resolved costumer complaints, improved efficiency and provided exceptional service.
  • Flexible and always able to stay if necessary

Package Handler

Fedex Ground
West Palm Beach , FL
11.2021 - Current

Package Handler

  • Followed instructions to properly move and load vans, and scan packages.
  • Correctly routed packages in the towers to their proper destination.
  • Safely transported hazardous items, equipment avoiding accidents and mishaps.
  • Able to follow instructions quickly and accurately.
  • Worked in all manners across the van line and dock including VAU.
  • Able to help out wherever necessary.

Operations Admin (July, 2022)

  • processed and inspected damaged packages
  • corrected with incorrect addresses to proper locations
  • Spoke with customers daily in a friendly efficient manner, to correct mistakes, and have their packages sent out as quickly as possible
  • Worked to redirect packages to proper stations
  • used teamwork to coordinate with other admins to better service the customers
  • Kept updated scans on packages to better keep track of their movement

Education

Associate Degree In Nursing - Nursing

HCI College
West Palm Beach, FL
08.2024

High School Diploma -

Seminole Ridge High School
Loxahatchee
2013

Skills

CPR training card
A very quickly
Willing to lend a helping hand
Willingness to learn
Have great communication skills
Proficient with computers

Very flexible with scheduling

Have customer service experience

Great critical thinking skills

Bilingual: Creole & English

Have strong interpersonal skills

Great active listening skills

A team player

Timeline

Package Handler

Fedex Ground
11.2021 - Current

Assistant Manager

Family Business
01.2020 - 05.2022

Security Guard

G4S Secure Solutions
01.2018 - 08.2019

Security Guard

Allied Universal
02.2017 - 01.2018

Assistant Manager & Cashier And Server

Self Employed/Family Business
01.2015 - 01.2016

Associate Degree In Nursing - Nursing

HCI College

High School Diploma -

Seminole Ridge High School