KASANDRE MORRIS
Mt.Victory,Oh
Summary
Dedicated to securing a long-term position in customer service, with a strong ability to learn quickly and adapt to new environments. Possesses foundational computer skills complemented by hands-on experience in client interactions, both over the phone and in person. Committed to delivering exceptional service and fostering positive relationships with customers. Eager to contribute to a dynamic team while enhancing customer satisfaction and support.
Overview
7
7
years of professional experience
Work History
Security Guard
Generic
07.2022 - 08.2023
- As a security guard I was responsible for a variety of daily duties; verifying visitors, printing temporary badges, surveillance check points and clerical work. I would file documents during my downtime and I was responsible for all incoming/outgoing phone calls and emails. I was able to apply a lot of my soft skills to this roll, including multitasking, communication, attention to detail, organization and critical thinking.
- 937-553-9250
Customer Service Representative
TTEC
08.2021 - 10.2021
- This position included answering incoming phone calls that consisted of verifying the customer information before moving forward with helping them with their account, helping with health insurance questions such as co-pays, deductibles, doctors name, and more.
- 800-835-3832
Security Guard
Generic
04.2019 - 05.2020
- As a security guard I was responsible for a variety of daily duties; verifying visitors, printing temporary badges, surveillance check points and clerical work. I would file documents during my downtime and I was responsible for all incoming/outgoing phone calls and emails. I was able to apply a lot of my soft skills to this roll, including multitasking, communication, attention to detail, organization and critical thinking.
- 937-553-9250
Tugger/Forklift Operator
Midwest Express Inc
07.2016 - 06.2019
- Responsibilities included .unloading and loading dock trailers after assuring correct trailer number was in dock, adding pallets of parts from trailer to “trains” in order of like side drop off, delivering parts line side on a Tugger after assuring with paperwork that correct parts were on “trains” and in order, this job was very fast paced and had a lot of attention to detail needed.
- 937-642-0335
Education
Diploma - undefined
Kenton Community Schools
Kenton, OH01.2013
Skills
- Attention to detail Great communication both written and verbal Proficiency with computers Multitasking, including using multiple systems at once Empathy and sympathy Strong time management Team player Independent worker Self driven Exceptional telephone manner Active listening Superior organization Strong work ethic Reliable and dependable
Timeline
Security Guard
Generic
07.2022 - 08.2023
Customer Service Representative
TTEC
08.2021 - 10.2021
Security Guard
Generic
04.2019 - 05.2020
Tugger/Forklift Operator
Midwest Express Inc
07.2016 - 06.2019
Diploma - undefined
Kenton Community Schools