Ella Ober
Ankeny,IA
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
4
4
years of professional experience
Work History
Barista
Hyper Energy Bar
04.2025 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trainer
Target
06.2024 - Current
- Adapted teaching methods according to the needs of individual learners or groups.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Worked collaboratively across departments to deliver comprehensive, effective training sessions.
Barista
Smokey Row
12.2023 - 06.2024
- Memorized official and off-menu coffee and tea preparations.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Described menu items to customers and suggested appealing products.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Baker
Crumbl Cookies
02.2022 - 10.2022
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Cashier
Chick-fil-A
06.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Some College (No Degree) - Marketing
Iowa State University
Ames, IASome College (No Degree) - Marketing
Des Moines Area Community College
Ankeny, IASome College (No Degree) - Entrepreneurial Studies
Iowa State University
Ames, IASkills
- Relationship building
- Customer service
- Active listening
- Group and individual instruction
- Efficient communication
Awards
The Salt Company, Youth group leader, High school leader for a girls group for 2 years, Volleyball team captain, Volunteer at Letters of Love
Timeline
Barista
Hyper Energy Bar
04.2025 - Current
Trainer
Target
06.2024 - Current
Barista
Smokey Row
12.2023 - 06.2024
Baker
Crumbl Cookies
02.2022 - 10.2022
Cashier
Chick-fil-A
06.2021 - 02.2022
Some College (No Degree) - Marketing
Des Moines Area Community College
Some College (No Degree) - Entrepreneurial Studies
Iowa State University
Some College (No Degree) - Marketing
Iowa State University
Similar Profiles
Hannah ReyesHannah Reyes
Hyper Energista at Hyper Energy BarHyper Energista at Hyper Energy Bar
Sayler RibichSayler Ribich
Barista at Hyper Energy BarBarista at Hyper Energy Bar
Cael OrmsbyCael Ormsby
Barista at Hyper Energy BarBarista at Hyper Energy Bar
Daniel EllisDaniel Ellis
Hvac Automation Programmer at Basepoint Building AutomationHvac Automation Programmer at Basepoint Building Automation
Kirsten BentonKirsten Benton
LISW at YSS Family Life CenterLISW at YSS Family Life Center