ELLA PHILLIPS
Victor,ID
Summary
I am a very friendly employee and I love to do what I can in order to improve guest's experiences. I have good time-management skills as my past jobs have required quick thinking and fast action. I am very motivated and enjoy learning new things and I have a passion for creating drinks. I work well with others and like to have good relationships with my coworkers. I am skilled at adapting to challenges and fast-paced environments. I have four years of barista and food service experience, and extensive knowledge of coffee and alternate drink preparation.
Overview
2
2
years of professional experience
Work History
Barista
Alpine Air
07.2023 - 11.2023
- Prepared teas, hot chocolate, and other non-coffee drinks for customers
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art
- Trained new baristas on proper coffee preparation techniques.
Waitress/Hostess/Barista
Wanderlust Bistro
07.2021 - 11.2022
- Prepared and served a variety of coffee drinks, teas, and other beverages
- Trained new staff members on proper espresso machine use, drink preparation methods, and customer service etiquette.
Food Runner
Butter Cafe
07.2021 - 10.2021
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Assisted with training of new staff members.
Dishwasher/Food Prep
Warbirds Cafe
07.2021 - 08.2021
- Effectively communicated with chefs, servers, and other kitchen staff to deliver meals on time
- Exhibited strong multitasking skills when working under pressure during peak hours.
Education
Bachelor of Science - Psychology And Atmospheric Sciences
University of Utah
Salt Lake City, UT05.2028
High School Diploma -
Teton High School
Driggs, ID05.2024
Skills
- Adaptive and creative
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Beverage Preparation
- Food Preparation
- Menu Memorization
- Hospitality service expertise
- Professional Demeanor
- Coffee expertise
- New Hire Training
- Drink customization
- Food Running
- Product displays
- Customer Service
- Time Management
- Teamwork and Collaboration
- Adaptable and Flexible
- Reliable and Dependable
Timeline
Barista
Alpine Air
07.2023 - 11.2023
Waitress/Hostess/Barista
Wanderlust Bistro
07.2021 - 11.2022
Food Runner
Butter Cafe
07.2021 - 10.2021
Dishwasher/Food Prep
Warbirds Cafe
07.2021 - 08.2021
Bachelor of Science - Psychology And Atmospheric Sciences
University of Utah
High School Diploma -
Teton High School
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