Ella Regan
Sterling Heights,MI
Summary
Results-driven professional with experience in drug testing, administration, and management. Proven leadership skills paired with strong communication abilities enhance team collaboration and drive effective problem-solving. Adept at navigating fast-paced environments while maintaining high standards of quality and compliance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Drug Test Administrator
ClassA Training Center
Clinton Township, MI
08.2024 - Current
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Answered incoming calls and responded to customer inquiries.
- Documented all activities related to specimen collection, processing, and reporting of results.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated with Probation Officers and Judges to understand their requirements for defendants and provide necessary information.
Drug Testing Technician
ClassA Training Center
Clinton Township, MI
02.2024 - Current
- Prepared specimen samples for laboratory analysis according to established guidelines and protocols.
- Reviewed test results to ensure accuracy of data.
- Collaborated with other technicians in order to complete tasks efficiently.
- Collected urine samples from individuals for drug testing purposes.
Shift Manager
Noodles & Company
Troy, MI
10.2022 - 02.2024
- Managed daily cash intake by counting out registers and tabulating profits.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Helped employees accomplish tasks during peak periods.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Education
Some College (No Degree) - General Business
Macomb Community College
Macomb, MISkills
- Empathy and sensitivity
- Strict confidentiality
- Adapting to new technologies
- Adaptability and flexibility
- Organizational skills
- Written communication
Certification
- Certificate of Completion in HIPAA basics.
Affiliations
- Rug Making
Timeline
Drug Test Administrator
ClassA Training Center
08.2024 - Current
Drug Testing Technician
ClassA Training Center
02.2024 - Current
Shift Manager
Noodles & Company
10.2022 - 02.2024
Some College (No Degree) - General Business
Macomb Community College
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