Summary
Overview
Work History
Education
Skills
References
Timeline
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Ella Satterthwaite

Summary

Responsible Food Server with ample experience handling high volume of customers and transactions. Demonstrates efficiency under pressure and adapts to changing customer needs and situations. Flexible with multitasking skills and committed to providing enjoyable dining experiences.

Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for customers.

Overview

5
5
years of professional experience

Work History

Event Caterer

Honeywell Arts And Entertainment Center
11.2021 - Current
  • Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.


  • Developed relationships with clients through consistent communication during their events.
  • Developed team skills by working with others during an event.

Banquet and Restaurant Server

Honeywell Arts And Entertainment
01.2022 - Current
  • Provided exceptional hospitality by anticipating guest needs and promptly addressing any concerns or inquiries.
  • Contributed to a cohesive team environment by assisting fellow servers with tasks when needed, resulting in smooth operations.
  • Gained valuable experience in various front-of-house roles, including runner, and expediter positions, fostering versatility and adaptability in the workplace.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.

Movie Theater Employee

Eagles Theatre
08.2023 - Current
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Stocked and organized concession supplies to provide customers with food and beverage options.


Babysitting

Megan & Heath Lehner
01.2019 - Current
  • I am employed by this couple at different occasions to babysit their 3 boys ranging in age from 3 to 7
  • I keep them entertained, fix them a meal, and prepare them for bed.

Education

Bachelor of Arts - Elementary Education

Indiana University Kokomo
Kokomo, IN
05.2026

High School Diploma -

Northfield Jr/Sr High School
Wabash, IN
05.2022

Skills

  • Strong Work Ethic
  • Cash handling proficiency
  • Cleanliness Maintenance
  • Patience and Empathy
  • Reliable and punctual
  • Exceptional customer service
  • Team Collaboration
  • Problem-Solving
  • Adaptable and Flexible

References

Christie Sparks 260-388-8297

Brooke Law 260-274-1420

Missy Eppley 260-274-1421

Phil Meek 260-618-4114

Chris Ratay 260-274-1414


Timeline

Movie Theater Employee

Eagles Theatre
08.2023 - Current

Banquet and Restaurant Server

Honeywell Arts And Entertainment
01.2022 - Current

Event Caterer

Honeywell Arts And Entertainment Center
11.2021 - Current

Babysitting

Megan & Heath Lehner
01.2019 - Current

Bachelor of Arts - Elementary Education

Indiana University Kokomo

High School Diploma -

Northfield Jr/Sr High School

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Ella Satterthwaite