Ella Schmidt

• Interacted with customers in a busy work environment and ensured satisfaction
• Prepared beverages and food items in a fast-paced environment
• Managed stressful situations to maintain service quality and customer experience
• Cleaned and closed store to maintain a welcoming atmosphere for customers

I opened the store and handled the register, bar, drive thru, and food. I was often doing odd jobs like cleaning, restocking, doing inventory or clean play. I gave great customer service while keeping up with the busy work environment. I often got compliments from customers, managers, and employers for being good and multitasking and staying in a great mood and being welcoming. I closed the store and made sure everything was clean and easy for the rest of the crew. I fixed problems easily and am a very quick learner.

• Crafted espresso drinks, teas, and frappes to enhance customer experience
• Processed customer orders and managed register transactions efficiently
• I greeted and talked to customers
• I handled food
• Prepared and served food items to ensure customer satisfaction

I opened the store and made food and beverages. I handled the register, answered the phone, cleaned and restocked , did inventory, and other odd jobs. I gave great customer service and created a welcoming atmosphere.