Ella Selfe
Glen Allen,Virginia
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks (through Chartwells)
09.2022 - Current
- Successfully managed various tasks, including taking orders, preparing beverages, and handling transactions with efficiency
- Collaborate with team members to ensure smooth operations and exceptional customer service
- Barista certified
Teller
First Citizens Bank
05.2023 - 01.2024
- Demonstrated proficiency in counting and managing cash in large sums
- Established and maintained strong customer relationships, ensuring a positive banking experience
Front of House Trainer
Chick-fil-A
08.2019 - 01.2023
- Demonstrated quick problem-solving abilities and trained new employees on company standards
- Provided exceptional customer service and efficiently handled various responsibilities in a fast-paced environment
Waitress
Muse Grillhouse (through Chartwells)
09.2021 - 12.2021
- Provide excellent customer service while efficiently managing orders and ensuring customer satisfaction.
Education
Bachelor of Science - Psychology and Criminal Justice
Radford University
Radford, VA05.2025
Skills
- Menu Memorization
- Excellent memory
- Safe Food Handling
- Cash Register Operation
- Multitasking
- Teamwork and Collaboration
- Soft selling
- Beverage Preparation
- Opening and closing duties
- Cash Handling
- Hospitality service expertise
- Exceptional customer service
Leadership And Engagement
- Honors College at Radford University: Student, 01/2022, Present, A separate college within Radford that promotes excellence and education. It’s a good way to meet other people that have similar interest and pursue opportunities within your major.
- Girls Club Volleyball at Radford University: Team player, 01/2022, 05/2022, Actively participated in a student-led sports team, competing in intercollegiate volleyball tournaments.
- National Residence Hall Honorary at Radford University: Secretary, 04/2023, Present, National Residence Hall Honorary recognizes on-campus student leaders and embraces the values of service and recognition to help give back to the campus as well as the community.
Timeline
Teller
First Citizens Bank
05.2023 - 01.2024
Barista
Starbucks (through Chartwells)
09.2022 - Current
Waitress
Muse Grillhouse (through Chartwells)
09.2021 - 12.2021
Front of House Trainer
Chick-fil-A
08.2019 - 01.2023
Bachelor of Science - Psychology and Criminal Justice
Radford University
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