Ella Stauffer
Jacksonville,FL
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Cantina Laredo
11.2024 - Current
- Effectively managed multiple tables while maintaining high service quality.
- Promptly served food and beverages, prioritizing customer needs.
- Used the POS system for order placement, billing, and managing complimentary items.
- Collaborated with team members during busy shifts to ensure efficient service.
- Handled opening and closing duties to prepare the dining area for transitions.
Server
Applebee's Bar and Grill
08.2024 - 11.2024
- Promptly served food and beverages while prioritizing customer needs.
- Managed multiple tables efficiently without sacrificing service quality.
- Utilized the POS system for order placement, billing, and complimentary items.
- Professionally addressed customer complaints to ensure quick resolutions and maintain positive relationships.
Hostess
Valley Smoke
02.2024 - 09.2024
- Warmly greeted guests upon arrival and departure, escorting them to their dining area and presenting menus.
- Assisted service and bar staff, maintained cleanliness, expedited food to the correct seats, cleared and reset tables, rolled silverware, and polished glassware.
- Handled reservations and to-go orders over the phone, answered customer inquiries, and provided accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to ensure high service standards
Team Member
Larry's Giant Subs
08.2023 - 02.2024
- Provided superior customer experience, including greeting customers and answering any questions
- Maintained high standards for freshness and sanitation
- Operated cash registers/POS system, food preparation equipment, and maintained inventory according to freshness standards
Team Member
Dunkin' Donuts
06.2023 - 08.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
Hostess and Server
NY Pizza Resturant
12.2021 - 08.2023
- Offered friendly and attentive service with strong menu knowledge.
- Greeted guests warmly upon arrival and engaged in conversation during busy times.
- Identified and escorted customers to optimal seating based on preferences and restaurant use.
- Effectively managed multiple tasks, including answering phone calls, greeting guests, and updating reservation logs.
Education
Associate of Arts - Marketing
FSCJ
Jacksonville05-2025
No Degree - Real Estate
Florida Real Estate Institute
Jacksonville, FL05-2025
High School Diploma -
Allen D. Nease
Ponte Vedra, FL05-2023
Skills
- Serving
- Hostess
- Customer Experience
- Point of Sale (POS)
- Social Media/Marketing
Timeline
Server
Cantina Laredo
11.2024 - Current
Server
Applebee's Bar and Grill
08.2024 - 11.2024
Hostess
Valley Smoke
02.2024 - 09.2024
Team Member
Larry's Giant Subs
08.2023 - 02.2024
Team Member
Dunkin' Donuts
06.2023 - 08.2023
Hostess and Server
NY Pizza Resturant
12.2021 - 08.2023
Associate of Arts - Marketing
FSCJ
No Degree - Real Estate
Florida Real Estate Institute
High School Diploma -
Allen D. Nease
Similar Profiles
Stephanie PonceStephanie Ponce
Host at Cantina LaredoHost at Cantina Laredo
ANGELICA SERNAANGELICA SERNA
Server at Cantina LaredoServer at Cantina Laredo
Ashlyn DavisAshlyn Davis
Server at CANTINA LAREDOServer at CANTINA LAREDO