Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Timeline
Generic

Jordan Hawkins

Saint Louis,MO

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Hellens fitzgeralrds
St. Louis, MO
07.2019 - 12.2021
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Delivered food orders promptly and courteously.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Informed customers of daily specials and signature menu items.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Sales Associate

Emporium smoke shop
University City, MO
08.2021 - 04.2022
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Collected payments and provided accurate change.
  • Recommended, selected and located merchandise based on customer desires.
  • Handled customer complaints in a professional manner.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Processed transactions using a point-of-sale system.

Server

Dulanys
Saint Louis County, MO
09.2017 - 08.2018
  • Followed up on guest requests in a timely manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Stocked service areas with supplies during slow periods.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Trained new employees to perform duties.
  • Addressed complaints to kitchen staff and served replacement items.
  • Set up tables in between patrons to reduce wait times.

Education

High School Diploma -

Lindbergh High School
Saint Louis
05-2019

Some College (No Degree) - Marketing management

Neosho County Community College
Ottawa, KS

Skills

  • Serving
  • Customer service
  • Marketing
  • Restaurant experience
  • Digital Marketing
  • Food Preparation
  • Sales
  • Cash handling
  • Banquet experience
  • Driving
  • Computer Skills
  • POS
  • Microsoft Powerpoint
  • Host
  • Food service
  • Serving Experience
  • Microsoft Word
  • Bartending
  • Busser
  • Social Media Management
  • Cleaning Experience
  • Meal preparation
  • Cashiering
  • Food industry
  • Typing
  • Upselling
  • Cash register
  • Kitchen experience
  • Retail sales
  • Microsoft Office
  • Waiter
  • Communication skills
  • Sanitation
  • Time management
  • Precise temperature control
  • Excellent hand-eye coordination
  • High attention to detail
  • Expert color application
  • Proficient with glass cutting tools
  • Experience with lampworking

Certification

Driver's License

Personal Information

Authorized To Work: US

Affiliations

  • three years of glass blowing experience

Timeline

Sales Associate

Emporium smoke shop
08.2021 - 04.2022

Server

Hellens fitzgeralrds
07.2019 - 12.2021

Server

Dulanys
09.2017 - 08.2018

High School Diploma -

Lindbergh High School

Some College (No Degree) - Marketing management

Neosho County Community College

Similar Profiles

CREATE PROFILE
Jordan Hawkins