Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Ella Stumpf

Summary

History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience

Work History

Cashier, Busser, Server, Customer Service

Paradise Shaved Ice
05.2021 - 08.2022
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with accuracy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Learned duties for various positions and provided backup at key times.
  • Served the shaved ice promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School Diploma -

Carrollton High School
Carrollton, IL
05.2023

Skills

  • Drawer Balancing
  • Cash Register Operation
  • Payment Collection
  • Customer Service
  • Customer Assistance
  • Product Recommendations
  • Product Restocking
  • Order Packaging
  • Product Knowledge
  • Order Taking
  • Money Handling
  • Complex Problem-Solving
  • Cleaning and Sanitizing

Hobbies

I like to play softball, basketball, and volleyball. I love watching football with my family and I enjoy working out throughout the week.

Timeline

Cashier, Busser, Server, Customer Service

Paradise Shaved Ice
05.2021 - 08.2022

High School Diploma -

Carrollton High School

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Ella Stumpf