Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ella Watson

Garland,TX

Summary

Energetic Sales professional with a diverse background in managing business operations. A self-starter who can manage multiple projects. Good communication skills, well organized, detail oriented, able to break work into logical steps, establish and meets deadlines with a sense of urgency. Flexible with changing conditions, accepts personal responsibility for the quality and timeliness of work, with the ability to anticipate obstacles and develop contingency plans as appropriate. Team player who is skilled in building supportive relationships with customers and colleagues, with a willingness to help others. Work well with various policies and procedures.

Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Accurate Executive Call Center & Mobile Notary Service
01.1994 - Current

Accurate Appliance Repair
01.2006 - 01.2023
  • Oversee expenses of each job project to ensure no over-runs.
  • Organize, monitor, and evaluate business office operations.
  • Manage invoices, travel costs, expense reports and lease payments.
  • Process outgoing shipments, incoming mail, and freight packages.
  • Setup meetings, write memos, organize tasks, and answer phones.
  • Used software to organize billing, track payments, process payroll and document accounts receivable.
  • Prepare bids and job proposals and submit to clients.
  • Dispatched calls to technicians, vendors, customers, and clients.
  • Discreetly accepted payments and protected client’s data and personal information.
  • Created and designed an appliance parts department for a few of these businesses, as well as an inventory system to monitor and track parts sales and customer tracking data.
  • Provided verification for current insurance on Commercial and Clients vehicles on a weekly basis
  • Kept insurance up to date for several business partners in all aspects of business.
  • Successful in managing three business partners in several different businesses, with one senior officer owning car lots in two towns, as well as a repossession company, a leasing company, and other businesses.
  • Organized effective file system for several companies under primary owner.
  • Successfully maintained updated contracts and user agreements with financial institutions, banks, title loan companies
  • Provided complete support for the company and its employees as the System Administrator for four different partners for the repossession company.
  • Utilized Microsoft Professional Office programs for creating letters, documents, etc. Created and maintained spreadsheets in Microsoft Excel program.
  • Created user manuals for repossession company.
  • Created updates, condition reports and reported timely info for clients.
  • Created invoices in a time restricted manner using Quick Books Pro.
  • Proficient in performing regular updates, accepting, or declining assignments through several web sites for the financial institutions such as Ford Motor Credit, American Recovery Service, as well as other major companies in a time restricted manner.
  • Created appropriate forms for personal property & redemption for debtors.
  • Accurate Appliance Service and Repair June 2006 - 2023
  • Second job while working with Ronnie McAda Enterprises
  • Operator / Supervisor for Appliance Retail, Sales Service & Parts Store.
  • Accurately ordered inventory of appliances, parts, and supplies.
  • Accurately processed insurance claims for storm damaged homes, businesses, and more.
  • Strong attention to detail, multitasking for busy operations.
  • Lead staff in organizing inventory and encouraged teamwork.
  • Conducted daily, weekly, monthly, and annual sales reviews for store.

Executive Administrative Assistant

North Texas Appliance, Inc.
03.2005 - 06.2007
  • Created effective employees with positive teamwork, attitude, and bonus-based sales.
  • Implemented Microsoft Outlook-based marketing application of more than 150,000 customers, from design to application rollout in Dallas, Tarrant, and surrounding counties.
  • Created and organized effective file system.
  • Provided sales and marketing strategies for effective advertising for business.
  • Responsible for all financial aspects of company.
  • Worked with banking industries to process credit applications/contracts.
  • Responsible for complete support of CEO

Town & Country Appliance Sales – Service – Parts Company
01.1989 - 01.2004

Education

Certification of Completion - Appliance Features And Sales Training

Maytag, Magic Chef & Jenn-Air Appliance Sales Training
Dallas, TX
04-2020

Certification of Completion - Appliance Sales Training

Bosch & Electrolux Sales Training
Houston, TX
08-2006

Skills

  • Quick decision-making
  • Organizational proficiency
  • Skilled in Microsoft applications
  • Composure in high-pressure situations
  • Employee recruitment and training
  • Home-based customer service support
  • Proficient in Quick Books Pro Program
  • Google Sheets program
  • Appointment coordination
  • Office management skills
  • Telemarketing from home
  • Processed insurance claims with precision
  • Coordination of insurance verification processes in Texas
  • Freelance work at home structure
  • Successful CSR / office manager
  • Administrative support specialist
  • Dallas County title participant
  • Established record of high sales achievement
  • Licensed notary public in Texas
  • Coordinated project schedules with customers and vendors

Accomplishments

  • Created and designed an appliance parts department for a few of these businesses, as well as an inventory system to monitor and track parts sales and customer tracking data.
  • Provided verification for current insurance on Commercial and Clients vehicles on a weekly basis
  • Kept insurance up to date for several business partners in all aspects of business.
  • Successful in managing three business partners in several different businesses, with one senior officer owning car lots in two towns, as well as a repossession company, a leasing company, and other businesses.
  • Organized effective file system for several companies under primary owner.
  • Successfully maintained updated contracts and user agreements with financial institutions, banks, title loan companies
  • Provided complete support for the company and its employees as the System Administrator for four different partners for the repossession company.
  • Utilized Microsoft Professional Office programs for creating letters, documents, etc. Created and maintained spreadsheets in Microsoft Excel program.
  • Created user manuals for repossession company.
  • Created updates, condition reports and reported timely info for clients.
  • Created invoices in a time restricted manner using Quick Books Pro.
  • Proficient in performing regular updates, accepting, or declining assignments through several web sites for the financial institutions such as Ford Motor Credit, American Recovery Service, as well as other major companies in a time restricted manner.
  • Created appropriate forms for personal property & redemption for debtors.
  • Accurate Appliance Service and Repair June 2006 - 2023
  • Second job while working with Ronnie McAda Enterprises
  • Operator / Supervisor for Appliance Retail, Sales Service & Parts Store.
  • Accurately ordered inventory of appliances, parts, and supplies.
  • Accurately processed insurance claims for storm damaged homes, businesses, and more.
  • Strong attention to detail, multitasking for busy operations.
  • Lead staff in organizing inventory and encouraged teamwork.

Certification

  • State of Texas Notary Public License - Currently Active

Timeline

Accurate Appliance Repair
01.2006 - 01.2023

Executive Administrative Assistant

North Texas Appliance, Inc.
03.2005 - 06.2007

Accurate Executive Call Center & Mobile Notary Service
01.1994 - Current

Town & Country Appliance Sales – Service – Parts Company
01.1989 - 01.2004

Certification of Completion - Appliance Features And Sales Training

Maytag, Magic Chef & Jenn-Air Appliance Sales Training

Certification of Completion - Appliance Sales Training

Bosch & Electrolux Sales Training
Ella Watson