Ella Wilson
Fenton,MO
Summary
Customer-focused sales associate with extensive experience in retail environments. Demonstrates flexibility and approachability while excelling in organizational and time management skills. Delivers exceptional guest experiences through engaging interactions and comprehensive product knowledge.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Rally House
Fenton, MO
11.2025 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers in product selection and inquiries for sports apparel.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale system for processing transactions efficiently.
- Maintained store organization and cleanliness to enhance shopping experience.
- Collaborated with team members to restock merchandise and manage inventory.
- Trained new staff on customer service protocols and store policies.
Sales Associate
Dry Goods
Des Peres, USA
10.2024 - 08.2025
- Greet shoppers, assess style preferences, and assist in finding outfits and sizes that enhance customer satisfaction
- Operate the register, process payments, handle returns, and promote sales and loyalty programs
- Monitored latest trends to provide tailored advice to customers, improving their shopping experience
- Delivered quality service, fostering positive customer experiences in a clean and welcoming environment
- Organize inventory, unpack new shipments, create displays, and ensure items are well-presented
Basketball Scorekeeper
Catholic Youth Council, Sacred Heart
Valley Park, USA
11.2022 - 01.2025
- Updated player roster for each match, ensured scoreboard accuracy, tracked timeouts, and recorded team and player stats to support game integrity.
- Adhered to all official regulations set by governing organizations regarding scoring protocols.
- Communicated effectively with referees, players, coaches, and fans to foster a positive game environment.
- Coordinated with staff to facilitate seamless event operations, enhancing overall experience for participants and spectators.
Crew Member
Prime Sports Midwest
Fenton, USA
02.2023 - 11.2024
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Communicated effectively with customers to address inquiries and resolve complaints.
- Coordinated with crew members to efficiently complete tasks, enhancing team collaboration.
- Placed orders into POS systems and handled cash and credit transactions.
- Organized storage areas to improve inventory control and accessibility.
Education
Bachelor of Science - Political Science And Psychology
Truman State University
Kirksville, MO05-2030
High School -
Rockwood Summit High School
Fenton, MO05-2026
Skills
- POS System Use
- Customer Service
- Visual merchandising
- Time Management
- Adaptability
- Problem Solving
- Communication
- Team Collaboration
Awards And Organizations
- Academic All State- Softball
- National Honor Society
- HOSA - Future Health Professionals
- Varsity RSHS and Competitive Softball Teams
- Pershing Society
Timeline
Retail Sales Associate
Rally House
11.2025 - Current
Sales Associate
Dry Goods
10.2024 - 08.2025
Crew Member
Prime Sports Midwest
02.2023 - 11.2024
Basketball Scorekeeper
Catholic Youth Council, Sacred Heart
11.2022 - 01.2025
Bachelor of Science - Political Science And Psychology
Truman State University
High School -
Rockwood Summit High School