Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Wood

Valley

Summary

I have had three retail jobs where I provided customer service and good work ethic while maintaining good relationships with customers and employees.

Overview

4
4
years of professional experience

Work History

Associate

Kroger
Opelika, AL
07.2025 - Current
  • Managed inventory levels to ensure product availability and minimize stock discrepancies.
  • Assisted in training new associates on customer service protocols and operational procedures.
  • Streamlined checkout processes to enhance customer satisfaction and reduce wait times.
  • Coordinated with vendors to maintain optimal product selection and pricing strategies.
  • Implemented merchandising strategies to improve product visibility and sales performance.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Food Service Worker

Nothing Bundt Cakes
Opelika, AL
10.2024 - 04.2025
  • Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
  • Followed proper food handling procedures to ensure safety and quality of products
  • Prepared ingredients for cooking according to recipes or instructions from supervisors
  • Assisted in training new employees on food preparation techniques, safety protocols, and customer service standards
  • Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment

Sales Associate

Pet Supplies Plus
Auburn, AL
10.2023 - 10.2024
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
  • Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Effectively communicated promotions, discounts, and special offers to customers at the point of sale
  • Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods

Sales Associate

rue21
Opelika, AL
03.2022 - 05.2024
  • I recover the floors, help and engage with customers, restock, and do shipment.

Teacher/Caregiver

Miss Deanna's Childcare LLC
Opelika, AL
06.2023 - 10.2023
  • I watch over mostly two year olds which has been a great learning experience for me

Education

Associate - Science

Southern Union State Community College
Opelika, AL
05.2026

Skills

Cash Handling

Sales

Organizational Skills

Cashiering

Childcare

Food Service

Customer service

Upselling

Attention to detail

Time management

Computer skills

Customer interaction

Workplace safety

Timeline

Associate

Kroger
07.2025 - Current

Food Service Worker

Nothing Bundt Cakes
10.2024 - 04.2025

Sales Associate

Pet Supplies Plus
10.2023 - 10.2024

Teacher/Caregiver

Miss Deanna's Childcare LLC
06.2023 - 10.2023

Sales Associate

rue21
03.2022 - 05.2024

Associate - Science

Southern Union State Community College
Ella Wood