Ellanie Higgins

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Restocked and organized merchandise
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.

-Received calls .

• Collaborated with various departments to complete assigned tasks.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.

-Scheduled volunteers.

-Organized events.

-Weekly lesson prep for kids ages 3-11.

-Made copies.

-Reorganized storage spaces.

-Made sure volunteer's personal information and certifications were up to date.

-Checked shared calendar to make sure event dates did not overlap.

Served guests during the breakfast and lunch hours at a local cafe.

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.