Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ellanor Carlson

Delhi,LA

Summary

Positive and upbeat professional with several years of experience maintaining a high level of hospitality, professionalism, and business etiquette. Devoted to giving every guest a positive and memorable experience. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

5
5
years of professional experience

Work History

Front Desk Agent

Sun Valley Resort
Sun Valley, ID
12.2023 - Current
  • Greeted customers in a professional and friendly manner.
  • Assisted with check-in and check-out procedures for guests.
  • Answered phones, responded to inquiries, and took messages.
  • Provided information about hotel amenities, services, and local attractions.

Server

Hana Japanese Sushi Bar and Grill
Natchitoches, LA
10.2020 - 12.2023
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Assisted in training new servers.

Retail Sales Associate

New Attitude Hair Design Boutique LaCour
Delhi, LA
01.2020 - 08.2020
  • Greeted customers upon entering the store and provided assistance.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Education

Bachelor of Science in Hospitality Management And Tourism -

Northwestern State University of Louisiana
Natchitoches, LA
05-2024

High School Diploma -

Delhi Charter School
Delhi, LA
05-2020

Skills

  • Customer Service
  • Teamwork
  • Multitasking
  • Flexibility
  • Problem-solving
  • Positive and professional

Accomplishments

  • Magna Cum Laude
  • President's List
  • Dean's List
  • Member of President's Leadership Program at Northwestern State University
  • Member of Alpha Lambda Delta Honor Society
  • Sigma Sigma Sigma Alumna

Timeline

Front Desk Agent

Sun Valley Resort
12.2023 - Current

Server

Hana Japanese Sushi Bar and Grill
10.2020 - 12.2023

Retail Sales Associate

New Attitude Hair Design Boutique LaCour
01.2020 - 08.2020

Bachelor of Science in Hospitality Management And Tourism -

Northwestern State University of Louisiana

High School Diploma -

Delhi Charter School

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Ellanor Carlson