Ellarie vanloo
Adrian,MI
Summary
Dedicated restaurant server and barback with strong skills in customer satisfaction and problem-solving. Committed to enhancing guest experiences through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Restaurant Server Hostess
Northville Sports Den
Northville, MI
07.2021 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Trained new servers on menu items, service standards, and operational procedures.
- Collaborated with all aspects of staff to maintain a comfortable workplace
- Maintained knowledge of daily specials and menu changes to enhance guest experience.
- Implemented efficient table management strategies to optimize seating and reduce wait times.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Barback
Wagon Wheel Bar
Northville, MI
07.2024 - 07.2025
- Assisted bartenders with drink preparation, ensuring timely service during peak hours.
- Maintained cleanliness of bar area, including equipment and glassware, to uphold health standards.
- Stocked and organized beverages and supplies for efficient workflow.
- Collaborated with team members to enhance customer experience through prompt support.
Education
Sports Management
Adrian College
Adrian, MI05-2029
High School Diploma -
Northville Highschool
Northville, MI05-2024
BBA - Business Administration And Management
Concordia University
Ann Arbor, MI05-2025
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Communication
- Problem Solving
- Teamwork
Timeline
Barback
Wagon Wheel Bar
07.2024 - 07.2025
Restaurant Server Hostess
Northville Sports Den
07.2021 - Current
Sports Management
Adrian College
High School Diploma -
Northville Highschool
BBA - Business Administration And Management
Concordia University